Customer questions, sales, support
Choosing a plan, custom Scale terms, billing, help with setup, refund requests, anything we don't have a separate address for. A real person reads every message; we get back to you as quickly as we can.
Contact
Two addresses. Real people read both.
blamepost is small. We don't run a six-deep contact tree — most things go to hello@blamepost.com and security goes to security@blamepost.com. A few specialized routings sit below for formal correspondence.
Security and vulnerability reports
Coordinated disclosure of vulnerabilities. The disclosure flow + program scope live on the security page.
Send us a message
Prefer a form to composing an email? Drop us a note below — it lands in the same inbox as hello@blamepost.com.
Specialized routing
When formality matters.
These addresses route to the same small team but help us sort the queue correctly when the matter is formal.
- Abuse reports. Spam or phishing originating from a blamepost-hosted domain — include the full message headers and send to abuse@blamepost.com so we can trace the sending account.
- Privacy / data-subject requests. GDPR / CCPA access, correction, deletion requests — write to privacy@blamepost.com from the email address on your account so we can authenticate the request.
- Legal correspondence. Subpoenas, preservation requests, DMCA notices, MSA review — legal@blamepost.com.